Privacy Policy

We respect your privacy. This notice describes the personal data we process when you visit Travento LDA-related sites, how long we keep it, and the choices you control — including cookie preferences you can update at any time from the footer.

Who Is Responsible

Travento LDA (“we”, “us”) is the controller for personal data processed through this website. For questions about this policy or your rights, contact us via the details in the Contact section below. Commercial register / statutory identity details may appear on our Legal notice (Imprint) page when published for your jurisdiction. If you are in the European Economic Area (EEA) or United Kingdom (UK), applicable law includes the GDPR and UK GDPR; we aim to meet those obligations for relevant processing.

What We Collect and Why

Contact form: when you send an enquiry, we process the information you provide (such as name, email, optional phone, message, lead type, and optional marketing consent) to respond and, if relevant, to prepare follow-up about our services. Website use: we process technical data typical of web servers and security tools (for example IP address, user agent, timestamps) to operate the site, prevent abuse, and maintain reliability. We also store accessibility preferences locally on your device when you use the accessibility panel. We do not sell your personal data.

Processors and Service Providers

Depending on configuration, we may use: Resend (transactional email delivery for contact enquiries), Cloudflare Turnstile (optional bot mitigation when enabled), Upstash (optional Redis-backed rate limiting), and hosting or CDN infrastructure from your deployment provider. Each processes data only as needed to deliver those functions; categories overlap with cookies and security disclosures elsewhere on this page. Update this list whenever you add analytics, CRM, or marketing tools — and align cookie consent categories before enabling optional scripts.

Cookies and Similar Technologies

Cookies are small text files stored on your device. We group them so you can make informed choices. You can reopen the cookie banner any time from “Cookie settings” in the footer.

Legal Bases (GDPR)

Where GDPR applies, we rely on: performance of a contract or steps prior to a contract when you request information or services; legitimate interests in operating a secure website and understanding aggregated use (balanced against your rights); and consent where required — notably for optional analytics cookies, which we only activate after you accept them in the banner or preference panel.

Your Rights

Depending on your location, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to data portability. You may withdraw consent for optional cookies at any time without affecting prior lawful processing. You may lodge a complaint with your local supervisory authority. To exercise rights, contact us using the details below.

Retention

We keep contact enquiries only as long as needed to respond and manage the relationship, then delete or anonymise them according to our internal schedules unless a longer period is required by law. Server logs and security data are kept for a limited period consistent with incident response and legal obligations.

International Transfers

If personal data is transferred outside the EEA/UK, we use appropriate safeguards required by applicable law (such as standard contractual clauses) where relevant. Details can be provided on request.

Contact

For privacy requests or questions about this policy, reach us through the contact options published on this website (for example the Contact page). We will respond within a reasonable time.

Changes

We may update this policy when our practices or legal requirements change. The updated version will be posted here with a revised effective indication; material changes may require renewed consent for optional cookies.